Custom tools for what your systems don't cover, built and run for you.
Some work falls between the tools: a spreadsheet beside the ERP, the same customer kept in three systems, a portal you don't have yet. We build the tool around the systems you already have, whether a module, a link between two tools or a simple portal, and keep it running.
From scattered to in order.
A note, an email, a file, each in its own place.
Stock reservations.xlsx · beside the ERPReserved for Fennick: 40 (check with Paul)
What the ERP can't do lives in a spreadsheet.
New account · Aldwyn TradingTyped into Salesforce, then Xero, then the ERP
The same customer is typed into three systems.
Your software vendor · Re: Change requestEstimated delivery: the second quarter of next year.
A small change takes the software vendor months.
Penwick Retail · Re: Order 5521Is there anywhere we can see our orders ourselves?
Customers ask for a portal that doesn't exist yet.
How it runs
We map the work around the gap
On your examples: what lives in the spreadsheet, who touches it, and which systems it should talk to.
We describe the tool in plain words
What it does, where it reads and what it may change. You agree it before we build.
We build it on your systems
Connected to the tools you already run, without replacing any of them.
We check it on your real cases
Before it goes live, we check it on cases from your business.
Your team approves what it changes
Every record it creates or updates is shown first. When two systems disagree, a person decides.
We keep it running
Adjusted when your process changes, with a record of everything it did.
Salesforce
Business Central
Xero
AirtableAI reads documents and messages and handles the cases rules can't; plain code does everything that must be exact.
An opportunity marked won in Salesforce · 14:05New customer: Tavrin Fabrication
- From SalesforceCompany, contacts, terms
- Customer in Business CentralReady, trade tier B
- Contact in XeroReady, 30-day terms
- VAT numberDiffers between systems
- Typed by handNothing
Questions
Do we have to replace our ERP?
No. We build around the systems you run today, and they stay the record of your business.
How long does it take?
It depends on the tool. We give you a timeline once we have seen the work, and you see it working on your cases before it goes live.
Zoho CRM
HubSpot
Microsoft Teams
Google CalendarStart with a free 30-minute call.
Tell us which job you would hand over first. We'll tell you whether it's a fit and what it would take.