In logistics, the fastest answer often wins the load.
Rate requests and 'where is my shipment?' emails arrive all day, and the first to reply often gets the booking. We read each request, price it from your rate sheets, answer status questions with the tracking and chase late payers.
From scattered to in order.
A note, an email, a file, each in its own place.
Corwin Retail · Rate requestNeed a price for 6 pallets to Lyon, Thursday.
Rate requests arrive all day, often with details missing.
Rates_2026_road.xlsx · tab 3 of 7Lyon, zone C · surcharges in another file
Pricing a lane means opening three rate sheets.
Ardent Foods · Re: Shipment 44812Where is our shipment? It was due yesterday.
Status questions are looked up by hand, one shipment at a time.
Overdue · Pellow & SonsINV-2171 · €12,600 · 44 days late
Late payments tie up cash.
Jobs we handle
- Quote requestsRate requests read and priced from your rate sheets and margins.OutlookExcel
Business Central
Salesforce - Order status“Where is my shipment?” answered with the tracking.Gmail
WhatsApp
Odoo
Shopify - New leadsNew shippers answered quickly and sent to the right salesperson.
HubSpotGmail
Microsoft Teams
Google Calendar - Late paymentsOverdue invoices chased on time.
QuickBooksXero
StripeOutlook - Renewals and expiry datesInsurance, licences and carrier documents kept in date.
SharePoint
DropboxSalesforce
Asana
How it comes together
- Your documents become knowledge
- Carrier agreements, insurance policies and customer terms, so a claim or a status question is answered from the terms that apply.
- Your spreadsheets become tables
- Rate sheets, surcharges and lane margins, so a lane is priced from one place instead of three.
- AI agents read, decide and act
- They read rate requests as they arrive, ask for what is missing, price each lane and draft the reply, and answer shipment questions with the tracking.
Start with a free 30-minute call.
Tell us which job you would hand over first. We'll tell you whether it's a fit and what it would take.